Starter vs Pro vs Unlimited: which plan fits your minicab office

Not every UK minicab firm needs online booking on day one. Many profitable operators still run phone-first offices with a small dispatch team and loyal account customers. DispatchMobile Starter and Pro reflect that split.

Choose Starter if your office is phone-first

Starter fits operators who:

• Take most bookings by phone or walk-in
• Dispatch manually from an office screen or tablet
• Want drivers on a mobile app without giving passengers a booking app
• Need live tracking and basic reporting at the lowest monthly cost

At £30/month, Starter includes the operator dashboard, live driver map, driver app, and up to 10 drivers — with no long-term contract and a 14-day free trial. Basic setups go live within 24 hours.

Upgrade to Pro when you need account customers

Pro makes sense when you:

• Run account customers who need invoicing instead of cash on each job
• Need driver documents, compliance tools, and configurable driver agreements
• Want advanced analytics and priority support as your fleet grows

Pro is £40/month for up to 20 drivers. Unlimited is £50/month with no driver cap and a branded passenger app so customers can book themselves. App jobs flow into the same dispatch queue as phone bookings — no duplicate entry.

Common mistake: paying for passenger apps too early

A polished passenger app does not fix missed phone calls or slow dispatch. Fix the operator workflow first. Add online channels when you have demand, not because competitors have an app in the store.

Still unsure? Read our FAQ or join the waitlist and tell us how your office takes bookings today.